Managed
Services

about

Servers

HIGHBIT LTD Managed Server Service allows organizations to focus on their primary business while improving the efficiency of their support systems to meet the diverse needs of their business. We manage your server infrastructure - both hardware and operating system - on your behalf. This includes monitoring and reporting on the server infrastructure, performing user, password and backup administration.

This also includes updating the operating system with the required patches to maintain security and optimum performance while reducing potential service disruptions. Our service is available 24x7x365 and can be delivered to you with proactive monitoring and reactive response to incidents, along with change and release management.

Benefits:

  • Achieve high availability and consistent performance of business-critical servers
  • Track performance through detailed reporting and insight into availability of systems
  • Infrastructure updated with timely releases and patches
  • Improved IT governance through controlled and authorized changes
  • Improved governance and processes by leveraging ITIL compliant service delivery

Cloud Service

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Integrated Services

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Timely Updates

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Maintenance

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Robust Infrastructure

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Centralized Services & Applications

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Planned Investment

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Interfacing

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Service Level Agreements

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Data Safety & Recovery

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Quick Response Time

industries

Amazon Web Services

As an AWS Managed Service Provider and Authorised Training Partner, we help organisations define and realise their public cloud ambitions.

We have illustrious credentials. Our team includes 200 AWS-certified architects. And we've earned Amazon API Gateway, Cloudfront, DynamoDB and Lambda Service Delivery designations – highlighting our track record delivering effective solutions for clients.

industries

Google Cloud

With Google Cloud Platform, you have building blocks for creating anything from simple websites to complex applications. We help you use those blocks in a way that drives maximum value.

Our experience spans everything from cloud strategy and migration to implementation and managed services. You benefit from one of Europe's leading multidisciplinary Google Cloud teams, with more than 20 Professional Certified Cloud Architects and Data Engineers.

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Microsoft Azure

We are Azure Expert MSP, skilled in helping businesses maximise value from the platform.
Our cloud-native experts have a proven track record helping companies leverage Azure. This includes W/SQL 2008 server and rapid DC migration, SAP and Oracle modernisation, application development and managed services. We also bring vast experience with Linux, Openshift, Kubernetes, AI, machine learning and the Internet of Things.

You therefore get an agile, flexible partner that boosts value and velocity – while empowering your business.

Cloud Optimization

platform

Optimization is at the heart of cloud computing. That's why our philosophy is to build a cloud ecosystem that is optimized across network, storage, compute, and operations to drive higher RoI.

Our cloud experts help you streamline IT operations and enhance cost efficiency while following industry best practices, as well as adhering to security and compliance guidelines.
Over time, your cloud environment can “drift” from its initial state resulting in technical debt, a degraded security posture, and undocumented one-off changes. Logicworks can help you evaluate your cloud environment, report on critical security gaps, recommend remediation steps, and re-architect for maximum efficiency.

We recognize that every cloud migration assessment and strategy must begin by gathering the right information from your business units. This step of our framework includes conducting a current-state analysis, and further refinement and assessment to ensure the application portfolio meets the fundamental evaluation criteria.

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Manage & Optimize Cloud Costs

Save an average of 20-30% in monthly Azure spend. Simplify budget tracking and spending analysis to reduce waste and lower overall costs in the cloud. Align cost reports with business requirements

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Monitor & Report on Your Cloud

With 24×7 monitoring and reporting, you visualize and control your data center and cloud environments with a single, consolidated view

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Simplified Billing

We will provide you with simple and easy to understand billing statements that allow you to easily identify cloud spend and tag it to responsible departments or tenants. HIGHBIT managed service charges will also be rolled in to minimize the number of statements you receive

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Ensure Security Compliance

Use proactive policies to continuously monitor your cloud environment for vulnerabilities and security risks

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Automate Cloud Governance

Gain consistency and control over your cloud environment by automating governance policies and increasing accountability

IT

Our managed Cloud Optimization Platform Service is offered in three levels aligned to your infrastructure and requirements. You will get the tools and actionable insights you need to monitor, manage, and remediate your cloud environment.

industries

Cloud Migration

Cloud migration may seem like a daunting task for companies accustomed to traditional data management, but it doesn't have to be. Migrating to the cloud seamlessly starts with the right partner. With HIGHBIT LTD, you can rely on us to manage and maximize your cloud platform's value so you can focus on continuing to grow your business.

Our cloud migration services are designed to handle the entire lifecycle with ease – offering a comprehensive solution for getting your business to the cloud, so you can start reaping the rewards of cloud infrastructure right away.

industries

Oracle Cloud

Leverage our expertise to accelerate the value you receive from your Oracle investments. As a top Oracle Managed Service Provider (MSP), HIGHBIT enables organizations to leverage their Oracle investment in the cloud with greater confidence knowing that the Oracle experts are managing their systems for them.

  • Take advantage of the latest Oracle technologies and innovations faster through coordination by having a team that is tapped into the Oracle ecosystem Tap into HIGHBIT's expertise to get the functional and technical support you need
  • Minimize or eliminate upgrade costs with systematic and proactive change management
  • Transform your own operations and processes while we manage and monitor your systems
industries

Managed DevOps

HIGHBIT LTD delivers consulting, coaching, implementation and managed DevOps services. The practice covers the complete continuous software delivery lifecycle, and leverages the fastest growing DevOps talent pool ready to support, augment, accelerate or complement your DevOps transformation or acceleration plans.

HIGHBIT DevOps Managed Services helps with adding new features to your system, ensures that your system is up-to-date with the most recent releases, monitors your system and provides regular reports and more.

HIGHBIT DevOps Managed Services is our years of experience, level of competence and our dedication to your company's success. We take our role as your partner seriously and we have your business's technological and innovation-related interests to heart.

Virtual Desktops

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HIGHBIT LTD implements and operates fully-managed end-to-end enterprise virtual desktop infrastructure and application services for on-premises, cloud-based or hybrid deployment models to fit your business requirements.

Our complete virtual desktop management solution approach has been tuned through hundreds of engagements providing configuration flexibility, delivered with leading partners such as Microsoft and Citrix.

HIGHBIT Virtual Desktop Service supports Remote Desktop Services (RDS) on major public cloud environments including Microsoft Azure, Amazon Web Services, Google Cloud Platform as well as on-premise environments. It also provides native support for Microsoft's Windows Virtual Desktop (WVD) solution in Microsoft Azure.

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Simplified virtual desktop deployment

Accelerate time to workforce productivity through rapid provisioning of workspaces that are synchronized with real-time data, software, and your applications

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Optimize and scale virtual desktop capacity

Scale workloads across multiple global cloud environments to adapt for desktop user surges leverage HIGHBIT's Cloud Data Services across the virtual desktop environment, all while reducing cloud infrastructure costs by up to 50%

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Automated virtual desktop management

Leverage virtual desktop data orchestration, resource allocation, and workload movement seamlessly across all users – no matter their location

Web Hosting

Solutions

Whether you're looking to create a website, blog or online store, HIGHBIT can get you started with a hosting plan tailored to your specific needs. Need a website but don't know where to start? We give you a full solution including your choice of sitebuilder, premium features, and the support you need to launch your site.

Developing smart in-house solutions and adopting innovative technology is our passion and our craft. We were pioneers in secure account isolation and among the first to use Linux containers. We heavily customized this new lightweight virtualization method to ensure it matches our security and reliability standards. We introduced a custom Let's Encrypt SSL integration for our clients as soon as it came out. We developed a proprietary AI software preventing over 5 million brute-force attacks every day. And that's just the beginning. We never stop innovating to bring you the best service possible.

Services include

Hosting

Shared Hosting

Shared Website Hosting gives you a free domain name, fast SSD storage and email hosting for your website

Hosting

Dedicated Hosting

Fast web servers to run your applications with root access and a 100% Uptime Guarantee

Hosting

VPS Hosting

Virtual Private Servers with ultra-fast SSDs and flexibility with HTTP/2, Ubuntu, IPv6, Nginx, Node.js and more

Hosting

Cloud Hosting

Lightning-fast servers with root access, SSD storage and blazing-fast networking powered by open APIs through OpenStack

management

Portals Management

HIGHBIT LTD combines industry knowledge with technology expertise on ASP.NET, Microsoft SharePoint, Java / J2EE, IBM WebSphere, and other leading portal technologies to deliver end-to-end, custom portal solutions to our clients.

We offer custom web portal development, corporate web portal, news portal, HR portal, sales portal and more. Let the requirement be in any vertical, or for any industry, we have the solution for you. With the latest technologies, the best we can assure you is a precise solution that is scalable, reliable and economical.

Managed Hosting

HIGHBIT Managed Hosting Services creates a scalable, hands-free foundation that is ready to grow with your evolving enterprise. Your mission-critical apps and data are optimised for performance and reliability, and actively protected by built-in monitoring to ensure security and continuity

Benefits:

  • 24/7 first touch response support
  • On-site technical staff
  • SAS 70 II certified and PCI DSS compliant
  • Strong SLAs
  • Web-based portal access
  • Real-time alerts with notification
  • 24/7 environment monitoring
  • Base monitoring (ping, system checks, URL queries)
  • Hardware, routers and switches
  • Applications and databases
hosting

Scale
operations to your need

Get the hardware, power and bandwidth you need today and add additional services as your business evolves

Leverage top-tier security and reliability

Gain the peace of mind provided by redundant systems, multiple levels of security and 24/7 monitoring

Save on your bottom line

Eliminate capital and operating expenses associated with maintaining and staffing a dedicated data centre

Infrastructure

Solutions

Since 2000, HIGHBIT LTD delivers IT infrastructure administration, monitoring, troubleshooting, and optimization to help companies keep their IT infrastructure fully operable, reliable, and cost-efficient.

HIGHBIT addresses client's key business assets from the multiple perspectives required to allow an organization to become an effective digital enterprise with the help of our end-to-end infrastructure services.

HIGHBIT offers complete solutions that follow the most important trends in technology for the construction and development of modern data centers:

  • Virtualisation
  • Consolidation
  • Standardization of IT resources
  • Fault resistance
  • Energy Efficiency
  • Information Security
Solutions

Networking

Our goal at HIGHBIT LTD is to ensure your network services stand up to your business needs and are not negatively affecting your bottom line. Our IT professionals know how to streamline intercompany networking and increase productivity by optimizing connectivity and permissions.

The interconnected business world that we live in is network-based and wired together. From virtualization to cloud computing to social networks, networking is at the center of the revolution in how people communicate and companies leverage operational flexibility and efficiency. While the network is the backbone of information technology (IT), most executives believe that because IT trends change rapidly, networking costs can vary from quarter-to-quarter and are too unpredictable.

Hosting

Network Assessment

Before mapping out a strategy, we will audit the network. We monitor the ongoing performance levels on your network, and pinpoint trends and specific incidences

Hosting

LAN / WAN Optimization

Our team of network specialists will design a scalable LAN/WAN network solution that ensures that application delivery and processing time is efficient in the face of workload increases

Hosting

Network Devices

Integration of leading network technologies that will support higher throughput, will enable your organization to dynamically provision services to meet benchmarks

Hosting

App Delivery Controller (ADC)

An Application Delivery Controller (ADC) is a device – strategically placed in our high-performing and secure data centers – which loads the balance, takes the pressure off of web servers and enhances performance of applications

Remote Assistance

Solutions

We'll improve operational efficiencies and deliver exceptional service to end users through our remote IT support service. Our remote IT support service is perfect for businesses who need a quick and efficient response when technical issues arise.

Whether you're looking for 24/7 infrastructure monitoring and management, or remote support for end-users – we'll ensure your systems and staff are always up and running.

Benefits include:

  • Inclusive remote support
  • Service Desk hours 7.30am to 6.30pm daily
  • Self-service client Service Hub (desktop and mobile)
  • Tailored to suit your unique business requirements
  • IT Remote Support services nationwide
  • Bespoke 24×7 monitoring & management
  • Access to industry-leading systems & tools
  • Monthly reporting for full transparency
  • Dedicated Account Manager
  • No hidden costs
  • High rate of first-contact resolution
  • Bespoke Service Level Agreements (SLAs)

Our remote services cover:

Remote desktop support via remote takeover to resolve tech problems contact-free

Self-service portals to launch support tickets and monitor their status

Remote support for patching and updates rolled out to workstations, different devices, applications, and hardware

VPN configuration to ensure secure remote support and communication

Secure remote solutions to safeguard remote workers connecting from home